National Grid Problem Reported to GetHuman by GetHuman66335

November 30th, 2017

Report Details

Summary of the problem
would like to pay on brothers bill
Company and department tried
National Grid - NYC Metro Area Customer Service
Reported by
GetHuman66335 - GetHuman user since March 21, 2016
Problem classification
National Grid: Update Account Info
Date of incident
November 26th, 2017
Reported by GetHuman66335
Reported on November 30th, 2017 from Pennsylvania
Problem report / further detail
GetHuman66335 did not choose to add any details about their problem.
How GetHuman66335 attempted to contact National Grid
Searched around for a National Grid FAQ on nationalgrid-massachusetts.custhelp.com
Was equipped with the following information
Email, Phone number, Last 4 of SSN, Phone number on the account, First name, Last name, Billing address, Account ID
Reported back to GetHuman as fixed
Fixed, on December 16th, 2017

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