Netflix Problem Reported to GetHuman by GetHuman64283

November 30th, 2017

Report Details

Summary of the problem
device not compatiable with device anymore
Company and department tried
Netflix - Customer Service
Reported by
GetHuman64283 - GetHuman user since June 29, 2017
Problem classification
Netflix: General Customer Complaint
Date of incident
November 25th, 2017
Reported by GetHuman64283
Reported on November 30th, 2017 from Virginia
Problem report / further detail
i had netflix on my smarttab but unfortunately I had to factory reset my device. When i went to re-download the app it said the my device was not compatiable with the app anymore. Can this be fixed? I have already rest it again
How GetHuman64283 attempted to contact Netflix
Tried tweeting @Netflixhelps to see if Netflix Customer Service would respond
Was equipped with the following information
First name, Home address, Last name, Phone Number on Account, Phone number, Account ID, Email on Account, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017

Have a Similar Problem?

Netflix's Customer Phone NumberAll Netflix Contact InformationHow to Fix Common Netflix Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!