Optimum Problem Reported to GetHuman by GetHuman-trm

November 26th, 2017

Report Details

Summary of the problem
one of my phone lines is not working so I can not hook up my home fax
Company and department tried
Optimum - Cablevision Customer Service
Reported by
GetHuman-trm - GetHuman user since December 29, 2016
Problem classification
Optimum: Cancel Account
Date of incident
November 24th, 2017
Reported by GetHuman-trm
Reported on November 26th, 2017 from Hawaii
Problem report / further detail
my modem and phone are in another room however the jack in bedroom seems to be the problem
How GetHuman-trm attempted to contact Optimum
Tried calling Optimum Customer Support Number 917-529-5500
Was equipped with the following information
Billing address, Phone number on account
Reported back to GetHuman as fixed
Fixed, on December 2nd, 2017

Have a Similar Problem?

Optimum's Customer Phone NumberAll Optimum Contact InformationHow to Fix Common Optimum Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!