Optimum Problem Reported to GetHuman by GetHuman-joegael

October 31st, 2017

Report Details

Summary of the problem
still have not recieved the ***.** credit for the returned tv box and remote!!!
Company and department tried
Optimum - Cablevision Customer Service
Reported by
GetHuman-joegael - GetHuman user since October 12, 2015
Problem classification
Optimum: Cancel Account
Date of incident
October 18th, 2017
Reported by GetHuman-joegael
Reported on October 31st, 2017 from New Mexico
Problem report / further detail
now my bill is over by ***.** dont understand
How GetHuman-joegael attempted to contact Optimum
Tried calling Optimum Customer Support Number 917-529-5500
Was equipped with the following information
Last name, Billing address
Reported back to GetHuman as fixed
Fixed, on November 17th, 2017

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