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PayPal Problem Reported to GetHuman by GetHuman-nikitane

November 26th, 2017

Report Details

Summary of the problem

Overcharge*Strange charge for PayPal

Company and department tried

PayPal - Customer Service

Reported by

GetHuman-nikitane - GetHuman user since January 30, 2016

Problem classification

PayPal: Complaint

Date of incident

November 17th, 2017

Reported by GetHuman-nikitane

Reported on November 26th, 2017 from Utah

Problem report / further detail

Got charged twice

How GetHuman-nikitane attempted to contact PayPal

Tried tweeting @askpaypal to see if PayPal Customer Service would respond

Was equipped with the following information

Phone number, account log in, last 4 digits of Social Security Number, Email, phone number, Home address

Reported back to GetHuman as fixed

Fixed, on November 30th, 2017

How-to Guides GetHuman-nikitane May Have Used

Transfer money from PayPal to bank account How do I correct the wrong email address in PayPal?How do I change my PayPal home address?How do I report fraud on my PayPal account?Why is my account locked?How do I change my email address?

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