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PayPal Problem Reported to GetHuman by GetHuman-sbagley

December 5th, 2017

Report Details

Summary of the problem

Refund for PayPal

Company and department tried

PayPal - Customer Help

Reported by

GetHuman-sbagley - GetHuman user since April 24, 2017

Problem classification

PayPal: Refund

Date of incident

November 26th, 2017

Reported by GetHuman-sbagley

Reported on December 5th, 2017 from Ohio

Problem report / further detail

We had a problem with a vendor who we paid through PayPal. We are a long time customer of Paypal. We do not agree with PayPal's resolution. We feel we deserve a fair compromise.

How GetHuman-sbagley attempted to contact PayPal

Tried tweeting @askpaypal to see if PayPal Customer Service would respond

Was equipped with the following information

Email, Account ID, account log in, Email, phone number, Phone number, Name, Home address, last 4 digits of Social Security Number, ability to receive access code, First name

Reported back to GetHuman as fixed

Fixed, on December 16th, 2017

How-to Guides GetHuman-sbagley May Have Used

Transfer money from PayPal to bank account How do I correct the wrong email address in PayPal?How do I change my PayPal home address?How do I report fraud on my PayPal account?Why is my account locked?How do I change my email address?

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