PayPal Problem Reported to GetHuman by GetHuman-sbagley

December 5th, 2017

Report Details

Summary of the problem
Refund for PayPal
Company and department tried
PayPal - Customer Help
Reported by
GetHuman-sbagley - GetHuman user since April 24, 2017
Problem classification
PayPal: Account Access
Date of incident
November 26th, 2017
Reported by GetHuman-sbagley
Reported on December 5th, 2017 from Ohio
Problem report / further detail
We had a problem with a vendor who we paid through PayPal. We are a long time customer of Paypal. We do not agree with PayPal's resolution. We feel we deserve a fair compromise.
How GetHuman-sbagley attempted to contact PayPal
Tried tweeting @askpaypal to see if PayPal Customer Service would respond
Was equipped with the following information
Email, Account ID, account log in, Email, phone number, Phone number, Name, Home address, last 4 digits of Social Security Number, ability to receive access code, First name
Reported back to GetHuman as fixed
Fixed, on December 16th, 2017

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