PayPal Problem Reported to GetHuman by GetHuman-smkatz

November 30th, 2017

Report Details

Summary of the problem
to ask more about claim types, and data required for my specific claim
Company and department tried
PayPal - International Customer Service
Reported by
GetHuman-smkatz - GetHuman user since October 16, 2017
Problem classification
PayPal: General Support Issue
Date of incident
November 23rd, 2017
Reported by GetHuman-smkatz
Reported on November 30th, 2017 from Louisiana
Problem report / further detail
the claim types are very specific to banking, and can include for example being charged more than you should have been. each requires a separate acronym.
How GetHuman-smkatz attempted to contact PayPal
Searched around for a PayPal FAQ on paypal.com
Was equipped with the following information
Account ID, Last name, Email, Home address, Phone number, Email, First name, last 4 digits of Social Security Number
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017

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