Playstation Problem Reported to GetHuman by GetHuman11446

November 9th, 2017

Report Details

Summary of the problem
Can't sign in to Playstation Network.
Company and department tried
Playstation - Customer Service
Reported by
GetHuman11446 - GetHuman user since November 27, 2015
Problem classification
Playstation: Account Access
Date of incident
October 31st, 2017
Reported by GetHuman11446
Reported on November 9th, 2017 from Arkansas
Problem report / further detail
I signed out and could not sign back in. I can't recover my messages because, I have a new phone number and new email
How GetHuman11446 attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
First name, Password, Email on Account, Account ID
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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