Playstation Problem Reported to GetHuman by GetHuman-tonidean

November 7th, 2017

Report Details

Summary of the problem
Everytime I go to sign in it says the connection with Sony entertainment network time out. Can't...
Company and department tried
Playstation - Customer Help
Reported by
GetHuman-tonidean - GetHuman user since May 2, 2017
Problem classification
Playstation: Account Access
Date of incident
November 3rd, 2017
Reported by GetHuman-tonidean
Reported on November 7th, 2017 from Montana
Problem report / further detail
Everytime I go to sign in it says the connection with Sony entertainment network time out. Can't sign in at all. It was working last night. Please tell me how I can connect please.
How GetHuman-tonidean attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Transaction Number, Account ID, First name, Date of Birth, Purchase Amount, Game, Home address, Console Type, Password, Email on Account, Phone number, Last name, Email
Reported back to GetHuman as fixed
Fixed, on November 25th, 2017
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