Playstation Problem Reported to GetHuman by GetHuman-amychav

November 2nd, 2017

Report Details

Summary of the problem
Got a new game for PS*, when I put it in, it said "update file ***", so then I updated it & then ...
Company and department tried
Playstation - Customer Service
Reported by
GetHuman-amychav - GetHuman user since February 3, 2016
Problem classification
Playstation: Billing
Date of incident
October 29th, 2017
Reported by GetHuman-amychav
Reported on November 2nd, 2017 from Alabama
Problem report / further detail
Got a new game for PS*, when I put it in, it said "update file ***", so then I updated it & then it kept repeating "updating".
How GetHuman-amychav attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Phone number, Game
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017
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