Playstation Problem Reported to GetHuman by GetHuman-josecoba

November 2nd, 2017

Report Details

Summary of the problem
I bought a game for the wrong system
Company and department tried
Playstation - Customer Support
Reported by
GetHuman-josecoba - GetHuman user since May 10, 2016
Problem classification
Playstation: Account Access
Date of incident
October 26th, 2017
Reported by GetHuman-josecoba
Reported on November 2nd, 2017 from Michigan
Problem report / further detail
I bought Jstars for my ps* and when it was done downloading it told me it was for the psvita.
How GetHuman-josecoba attempted to contact Playstation
Searched around for a Playstation FAQ on support.us.playstation.com
Was equipped with the following information
Last name, Phone number, Email, Password, Game, Console Type, First name, Date of Birth, Transaction Number, Name, Purchase Amount
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017
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