Playstation Problem Reported to GetHuman by GetHuman-ybarrach

November 9th, 2017

Report Details

Summary of the problem
I don't know how to change wired connection to wireless connection (PS*)
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-ybarrach - GetHuman user since August 6, 2016
Problem classification
Playstation: Where to buy
Date of incident
November 8th, 2017
Reported by GetHuman-ybarrach
Reported on November 9th, 2017 from Indiana
Problem report / further detail
I can't go online with others because I have it on wired connection but I want to change it to wireless connection because I don't have a Ethernet cable
How GetHuman-ybarrach attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Email, Transaction Number, Home address, Email on Account, Date of Birth, Game, Phone number, Purchase Amount
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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