Playstation Problem Reported to GetHuman by GetHuman-millerdu

November 4th, 2017

Report Details

Summary of the problem
I encountered players modifying, and hacking the game.
Company and department tried
Playstation - Customer Service
Reported by
GetHuman-millerdu - GetHuman user since February 3, 2016
Problem classification
Playstation: Refund a Charge
Date of incident
October 29th, 2017
Reported by GetHuman-millerdu
Reported on November 4th, 2017 from Nevada
Problem report / further detail
There were people in a game who were using modifications, and hacks on my game. They exploited there movements, and bullets.
How GetHuman-millerdu attempted to contact Playstation
Tried calling Playstation Customer Support Number 800-345-7669
Was equipped with the following information
Console Type, Date of Birth, Purchase Amount, Email on Account, Name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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