Playstation Problem Reported to GetHuman by GetHuman-mostaelf

Report Details

Summary of the problem
I forgot my account password and when i tried to change it asked me for the date of birth and my father is the one who created the account
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-mostaelf - GetHuman user since March 9, 2016
Problem classification
Playstation: Recover Account
Date of incident
November 23rd, 2017
Reported by GetHuman-mostaelf
Reported on December 4th, 2017 from Washington
Problem report / further detail
GetHuman-mostaelf did not choose to add any details about their problem.
How GetHuman-mostaelf attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Console Type, Date of Birth, First name, Purchase Amount, Email
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017

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