Playstation Problem Reported to GetHuman by GetHuman-dianayka

November 2nd, 2017

Report Details

Summary of the problem
I forgot my psn password
Company and department tried
Playstation - Customer Service
Reported by
GetHuman-dianayka - GetHuman user since February 18, 2017
Problem classification
Playstation: Complaint
Date of incident
October 26th, 2017
Reported by GetHuman-dianayka
Reported on November 2nd, 2017 from Oklahoma
Problem report / further detail
I'm trying to recover my password but for some reason its not letting me . its saying they will send me some instructions on my email addres but I check my email and there's nothing.
How GetHuman-dianayka attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Game, Phone number, Name, Transaction Number, First name, Email, Date of Birth, Email on Account, Last name, Console Type, Account ID
Reported back to GetHuman as fixed
Fixed, on November 14th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!