Playstation Problem Reported to GetHuman by GetHuman-jayariou

November 4th, 2017

Report Details

Summary of the problem
Im trying to buy PlayStation plus for my ps* and it keep saying "cannot add funds to wallet" I need help
Company and department tried
Playstation - Customer Help
Reported by
GetHuman-jayariou - GetHuman user since January 5, 2016
Problem classification
Playstation: Account Access
Date of incident
October 31st, 2017
Reported by GetHuman-jayariou
Reported on November 4th, 2017 from Arizona
Problem report / further detail
I tried buying PlayStation plus plus and it keep saying cannot be completed
How GetHuman-jayariou attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Last name, Date of Birth, Account ID, Transaction Number, Password, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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