Playstation Problem Reported to GetHuman by GetHuman-mommy

November 4th, 2017

Report Details

Summary of the problem
My credit card got charged * times I did not do this
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-mommy - GetHuman user since June 21, 2016
Problem classification
Playstation: Recover Account
Date of incident
October 27th, 2017
Reported by GetHuman-mommy
Reported on November 4th, 2017 from Iowa
Problem report / further detail
My card got a charge of .*.*. I did not authorize any of this
How GetHuman-mommy attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Console Type, Account ID, Transaction Number, Email, Password, Date of Birth, Phone number, Game, Email on Account, First name, Last name, Name, Purchase Amount
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017
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