Playstation Problem Reported to GetHuman by GetHuman-forteall

November 4th, 2017

Report Details

Summary of the problem
Unauthorized payment
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-forteall - GetHuman user since August 31, 2017
Problem classification
Playstation: Technical support
Date of incident
October 30th, 2017
Reported by GetHuman-forteall
Reported on November 4th, 2017 from Alaska
Problem report / further detail
Not sure if automatic renewal or fraud
How GetHuman-forteall attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Console Type, Last name, Transaction Number, Name, Game, Purchase Amount, Home address, Email on Account, Password
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017
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