Playstation Problem Reported to GetHuman by GetHuman-metdevio

November 4th, 2017

Report Details

Summary of the problem
i want to log into an old account
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-metdevio - GetHuman user since October 29, 2015
Problem classification
Playstation: Hacked Account
Date of incident
October 28th, 2017
Reported by GetHuman-metdevio
Reported on November 4th, 2017 from Iowa
Problem report / further detail
im trying to log into a new optimum wifi account on my ps but its not allowing me to. can you connect me fromyour end. my ps info is "sTTayy Down" *****@***.com password * jejo. and the optimum wifi i would like to log into is julio password * dvs
How GetHuman-metdevio attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Console Type, Account ID, Transaction Number, Email, Password, Date of Birth, Phone number, Game, Email on Account, First name, Last name, Name, Purchase Amount
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017
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