Playstation Problem Reported to GetHuman by GetHuman-deadpool

November 2nd, 2017

Report Details

Summary of the problem
lost content
Company and department tried
Playstation - Customer Service
Reported by
GetHuman-deadpool - GetHuman user since October 15, 2015
Problem classification
Playstation: Billing
Date of incident
October 29th, 2017
Reported by GetHuman-deadpool
Reported on November 2nd, 2017 from Louisiana
Problem report / further detail
i paid for content i didnt receive
How GetHuman-deadpool attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Last name, Account ID, Home address, Password, First name, Phone number, Name, Email on Account, Email, Date of Birth, Transaction Number, Purchase Amount, Game
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017
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