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Playstation Problem Reported to GetHuman by GetHuman4655

November 4th, 2017

Report Details

Summary of the problem

someone changed my email to my account

Company and department tried

Playstation - Customer Service

Reported by

GetHuman4655 - GetHuman user since August 2, 2017

Problem classification

Playstation: Update account information

Date of incident

October 22nd, 2017

Reported by GetHuman4655

Reported on November 4th, 2017 from Colorado

Problem report / further detail

I got an email this morning that my email had been changed for my account without my doing so.

How GetHuman4655 attempted to contact Playstation

Tried to open a chat window with Playstation at support.us.playstation.com

Was equipped with the following information

Password, Email on Account, Account ID

Reported back to GetHuman as fixed

Fixed, on November 22nd, 2017

How-to Guides GetHuman4655 May Have Used

How can I get my Sony Playstation account unbanned?How do I reach customer service for Playstation?How do I change my account sign in information?How do I get my locked or banned Playstation account back?How do I get a game store refund?How do I create a Playstation 4 sub account?

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