Playstation Problem Reported to GetHuman by GetHuman4655

November 4th, 2017

Report Details

Summary of the problem
someone changed my email to my account
Company and department tried
Playstation - Customer Service
Reported by
GetHuman4655 - GetHuman user since August 2, 2017
Problem classification
Playstation: Update account information
Date of incident
October 22nd, 2017
Reported by GetHuman4655
Reported on November 4th, 2017 from Colorado
Problem report / further detail
I got an email this morning that my email had been changed for my account without my doing so.
How GetHuman4655 attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Password, Email on Account, Account ID
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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