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Playstation Customer Service

Answers to Common Problems

Use Playstation's Phone Number

Playstation's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Playstation Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Playstation.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Playstation.

How Do I Return an Item to Playstation from Their Cyber Monday Sale? This guide explains how Cyber Monday Playstation customers can return their purchases. If you purchased items from Playstation in their... Read more

How Do I Reset a Parent Control Password on My Playstation Account? With more homes owning PlayStation consoles, more parents are asking how to keep their children from seeing inappropriate content while... Read more

How Do I Make an Order for the Playstation Black Friday Event? Customer service issues, such as making purchases, can be a daunting task. And with the problems coming during promotional periods... Read more

How Do I Speak to a Customer Service Rep from Playstation Gaming is a fun and challenging way to relax and connect remotely to fellow gamers. But it's hard to connect if you run into issues.... Read more

How Do I Recover My Playstation Account? This guide provides steps to regain access to your PlayStation Network (PSN) account if you forget your password or sign-in ID. Start... Read more

How do I recover a hacked Playstation account? It can happen - Playstation accounts can get hacked. You need to report the issue and follow these steps to get it back as quickly... Read more

How Do I Pay Off a Playstation Debt? If your PlayStation account has been suspended due to non payment there are steps you can take to reactivate or resume your account.... Read more

There's more!

Click below to show 14 more questions, answers, and complete guides to common Playstation customer support problems.

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Recent reasons customers contacted Playstation:

Need to change number for the * step verification

Need to change phone number for * step verification

There is currently an unidentified error in the PlayStation store, which cancels my sub...

Cant log In as changed phone number and cant get verifications code

My account has been banned for almost * years now and I would love to have it back. I’v...

I have purchased PlayStation plus premium however I can't acces deathloop*I want to pla...

You've taken a payment out my bank that's not accountable

When I try and play games on my PS* it just cuts off. When im watching TV for hours it...

i dont have the same phone number so i cant get into my accunt

My Playstation * just turned off by it's self and now I don't no the email or password...

Today I bought the SpiderMan * PlayStation * bundle and I cannot find the SpiderMan * g...

I bought a ps* at Walmart on **-**-**. It stopped working and is showing a blue screen...

My playstation Plus ended early. after canceling the subscription so it doesn’t automat...

Legacy playstation account has been hacked. Received a email saying sign in id was chan...

My plants vs zombies is not working and and saying I can’t connect to my EA severs on P...

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Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!