Playstation Problem Reported to GetHuman by GetHuman-ingabalt

December 17th, 2017

Report Details

Summary of the problem
trying to connect to the internet on PS*. it proceeds till PSN where we get the "filed" message - "disconnected from media server"
Company and department tried
Playstation - Customer Support
Reported by
GetHuman-ingabalt - GetHuman user since June 8, 2016
Problem classification
Playstation: Account Access
Date of incident
December 14th, 2017
Reported by GetHuman-ingabalt
Reported on December 17th, 2017 from Florida
Problem report / further detail
PS* disconnected from media server for more then two months
How GetHuman-ingabalt attempted to contact Playstation
Searched around for a Playstation FAQ on support.us.playstation.com
Was equipped with the following information
Game, Account ID, Email on Account, Transaction Number, Home address, Email, First name, Password, Name, Phone number, Date of Birth, Purchase Amount, Last name
Reported back to GetHuman as fixed
Fixed, on December 29th, 2017

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Playstation's Customer Phone NumberAll Playstation Contact InformationHow to Fix Common Playstation Issues
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