Playstation Problem Reported to GetHuman by GetHuman-chrisste

November 2nd, 2017

Report Details

Summary of the problem
unauthorized purchases
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-chrisste - GetHuman user since January 17, 2017
Problem classification
Playstation: Refund
Date of incident
October 28th, 2017
Reported by GetHuman-chrisste
Reported on November 2nd, 2017 from Ohio
Problem report / further detail
Stuff was charged to my card that i didnt pay for
How GetHuman-chrisste attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Email on Account, Purchase Amount, First name, Transaction Number, Date of Birth, Phone number
Reported back to GetHuman as fixed
Fixed, on November 13th, 2017
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