Rhapsody.com Problem Reported to GetHuman by GetHuman-macaroni

November 9th, 2017

Report Details

Summary of the problem
May have signed up years ago. Now try to sign in user name not available or incorrect password
Company and department tried
Rhapsody.com - Customer Service
Reported by
GetHuman-macaroni - GetHuman user since June 14, 2016
Problem classification
Rhapsody.com: Service problem
Date of incident
October 30th, 2017
Reported by GetHuman-macaroni
Reported on November 9th, 2017 from Illinois
Problem report / further detail
Can't sign in. Have downloaded app before but don't remember using. Loaded app on new phone, but told user name not available or wrong password. Tried FB sign in and again wrong password. Ready to delete app, then start over.
How GetHuman-macaroni attempted to contact Rhapsody.com
Searched around for a Rhapsody.com FAQ on help.rhapsody.com
Was equipped with the following information
Last name, Home address, Account ID, Email
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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