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Rhapsody.com Problem Reported to GetHuman by GetHuman-macaroni

November 9th, 2017

Report Details

Summary of the problem

May have signed up years ago. Now try to sign in user name not available or incorrect password

Company and department tried

Rhapsody.com - Customer Service

Reported by

GetHuman-macaroni - GetHuman user since June 14, 2016

Problem classification

Rhapsody.com: Service problem

Date of incident

October 30th, 2017

Reported by GetHuman-macaroni

Reported on November 9th, 2017 from Illinois

Problem report / further detail

Can't sign in. Have downloaded app before but don't remember using. Loaded app on new phone, but told user name not available or wrong password. Tried FB sign in and again wrong password. Ready to delete app, then start over.

How GetHuman-macaroni attempted to contact Rhapsody.com

Searched around for a Rhapsody.com FAQ on help.rhapsody.com

Was equipped with the following information

Last name, Home address, Account ID, Email

Reported back to GetHuman as fixed

Fixed, on November 22nd, 2017

How-to Guides GetHuman-macaroni May Have Used

How do I cancel my subscription?How do I get a refund from Rhapsody.com?How do I update my credit card?

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