Samsung Problem Reported to GetHuman by GetHuman-muddledu

November 24th, 2017

Report Details

Summary of the problem
Because you sent me a phone not a camera
Company and department tried
Samsung - Customer Service
Reported by
GetHuman-muddledu - GetHuman user since August 15, 2017
Problem classification
Samsung: Refund a Charge
Date of incident
November 17th, 2017
Reported by GetHuman-muddledu
Reported on November 24th, 2017 from Louisiana
Problem report / further detail
I ordered and paid for a camera but you sent me a samsung s*
How GetHuman-muddledu attempted to contact Samsung
Tried emailing Samsung Customer Support at president@sea.samsung.com
Was equipped with the following information
Phone number, Account ID, Billing address, Last name, Home address, Email address, Phone number on account, Email, First name
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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