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Samsung Problem Reported to GetHuman by GetHuman-suhaini

November 21st, 2017

Report Details

Summary of the problem

My Samsung galaxy s* playstore has failed. It says "Unfotunately google play services has stopped". Why would that happen? Thanks.

Company and department tried

Samsung - Technical Support

Reported by

GetHuman-suhaini - GetHuman user since March 13, 2017

Problem classification

Samsung: General Customer Complaint

Date of incident

November 10th, 2017

Reported by GetHuman-suhaini

Reported on November 21st, 2017 from North Carolina

Problem report / further detail

GetHuman-suhaini did not choose to add any details about their problem.

How GetHuman-suhaini attempted to contact Samsung

Searched around for a Samsung FAQ on samsung.com

Was equipped with the following information

Email, First name, Last name, Account ID, Phone number

Reported back to GetHuman as fixed

Fixed, on December 10th, 2017

How-to Guides GetHuman-suhaini May Have Used

How do I enable HD calling on Samsung Galaxy j7?How I can use downloaded music from the Amazon music app as my ringtone?How do I turn off closed captioning?Schematics and tech support samsung washer I forgot my Samsung password.My television keeps turning off.

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