Samsung Problem Reported to GetHuman by GetHuman-suhaini

November 21st, 2017

Report Details

Summary of the problem
My Samsung galaxy s* playstore has failed. It says "Unfotunately google play services has stopped". Why would that happen? Thanks.
Company and department tried
Samsung - Technical Support
Reported by
GetHuman-suhaini - GetHuman user since March 13, 2017
Problem classification
Samsung: General Customer Complaint
Date of incident
November 10th, 2017
Reported by GetHuman-suhaini
Reported on November 21st, 2017 from North Carolina
Problem report / further detail
GetHuman-suhaini did not choose to add any details about their problem.
How GetHuman-suhaini attempted to contact Samsung
Searched around for a Samsung FAQ on samsung.com
Was equipped with the following information
Email, First name, Last name, Account ID, Phone number
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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