Samsung Problem Reported to GetHuman by GetHuman-aamwen

November 30th, 2017

Report Details

Summary of the problem
My refrigerator is not working
Company and department tried
Samsung - Customer Service
Reported by
GetHuman-aamwen - GetHuman user since November 19, 2016
Problem classification
Samsung: General Support Issue
Date of incident
November 27th, 2017
Reported by GetHuman-aamwen
Reported on November 30th, 2017 from New Mexico
Problem report / further detail
After heavy rain it is stopped working
How GetHuman-aamwen attempted to contact Samsung
Searched around for a Samsung FAQ on samsung.com
Was equipped with the following information
Billing address, Account ID, First name, Home address, Phone number, Phone number on account, Email, Last name, Email address
Reported back to GetHuman as fixed
Fixed, on December 17th, 2017
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