Samsung Problem Reported to GetHuman by GetHuman-chrisrob

November 18th, 2017

Report Details

Summary of the problem
My washing machine is being recalled and looking for more money towards it
Company and department tried
Samsung - Customer Service
Reported by
GetHuman-chrisrob - GetHuman user since December 28, 2016
Problem classification
Samsung: Complaint
Date of incident
November 6th, 2017
Reported by GetHuman-chrisrob
Reported on November 18th, 2017 from New York
Problem report / further detail
I am looking for more money towards replacement for a new washing machine due to being recalled
How GetHuman-chrisrob attempted to contact Samsung
Tried to open a chat window with Samsung at samsung.com
Was equipped with the following information
Email address, Billing address
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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