Spotify Problem Reported to GetHuman by GetHuman59945

November 28th, 2017

Report Details

Summary of the problem
Because I canceled my account ant y'all still charged me
Company and department tried
Spotify - Customer Service
Reported by
GetHuman59945 - GetHuman user since December 7, 2016
Problem classification
Spotify: Update account information
Date of incident
November 15th, 2017
Reported by GetHuman59945
Reported on November 28th, 2017 from Kansas
Problem report / further detail
I canceled my account over a month ago and y'all charged me this month without permission
How GetHuman59945 attempted to contact Spotify
Searched around for a Spotify FAQ on
Was equipped with the following information
Last name, Home address, Email address on the account, Your date of birth, Zip code on the account, Name on the account, Account ID, Email
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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