Straight Talk Problem Reported to GetHuman by GetHuman-alexis_l

November 30th, 2017

Report Details

Summary of the problem
I need to order a new phone.
Company and department tried
Straight Talk - Customer Service
Reported by
GetHuman-alexis_l - GetHuman user since December 28, 2015
Problem classification
Straight Talk: Lower my bill
Date of incident
November 23rd, 2017
Reported by GetHuman-alexis_l
Reported on November 30th, 2017 from Rhode Island
Problem report / further detail
So i am using an old phone i have my screen has gone black again and i do not know why this is my second replacement phone i would love an upgraded version on my phone i have now cause it is just getting out of control
How GetHuman-alexis_l attempted to contact Straight Talk
Tried emailing Straight Talk Customer Support at
Was equipped with the following information
Name on account, Email, Phone number, Last name, Home address
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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