Straight Talk Problem Reported to GetHuman by GetHuman-alexis_l

November 30th, 2017

Report Details

Summary of the problem
I need to order a new phone.
Company and department tried
Straight Talk - Customer Service
Reported by
GetHuman-alexis_l - GetHuman user since December 28, 2015
Problem classification
Straight Talk: Lower my bill
Date of incident
November 23rd, 2017
Reported by GetHuman-alexis_l
Reported on November 30th, 2017 from Rhode Island
Problem report / further detail
So i am using an old phone i have my screen has gone black again and i do not know why this is my second replacement phone i would love an upgraded version on my phone i have now cause it is just getting out of control
How GetHuman-alexis_l attempted to contact Straight Talk
Tried emailing Straight Talk Customer Support at custsrv@straighttalk.com
Was equipped with the following information
Name on account, Email, Phone number, Last name, Home address
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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