Stripe Problem Reported to GetHuman by GetHuman-mharobr

November 8th, 2017

Report Details

Summary of the problem
I cant stop automatic Stripe payments (short of turning off Stripe) from an inactive ecommerce si...
Company and department tried
Stripe - Customer Service
Reported by
GetHuman-mharobr - GetHuman user since February 6, 2017
Problem classification
Stripe: General Customer Error
Date of incident
November 1st, 2017
Reported by GetHuman-mharobr
Reported on November 8th, 2017 from Rhode Island
Problem report / further detail
I cant stop automatic Stripe payments (short of turning off Stripe) from an inactive ecommerce site on a WordPress website*platform
How GetHuman-mharobr attempted to contact Stripe
Tried to open a chat window with Stripe at support.stripe.com
Was equipped with the following information
Email, Email address on the account, Home address
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017

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