Stripe Problem Reported to GetHuman by GetHuman-hayes

November 4th, 2017

Report Details

Summary of the problem
why am i being charge a $*.** for this transactio?
Company and department tried
Stripe - Customer Service
Reported by
GetHuman-hayes - GetHuman user since September 30, 2015
Problem classification
Stripe: General Customer Error
Date of incident
November 2nd, 2017
Reported by GetHuman-hayes
Reported on November 4th, 2017 from Rhode Island
Problem report / further detail
I denoted $**.** to a campaign and was charged a $*.** fee for online service. I have numerous campaign contributions and never charged a $*.** fee
How GetHuman-hayes attempted to contact Stripe
Tried to open a chat window with Stripe at support.stripe.com
Was equipped with the following information
First name, Home address, Password, Username, Phone number, Email, Email address on the account
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

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