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Stripe Problem Reported to GetHuman by GetHuman-hayes

November 4th, 2017

Report Details

Summary of the problem

why am i being charge a $*.** for this transactio?

Company and department tried

Stripe - Customer Service

Reported by

GetHuman-hayes - GetHuman user since September 30, 2015

Problem classification

Stripe: General Customer Error

Date of incident

November 2nd, 2017

Reported by GetHuman-hayes

Reported on November 4th, 2017 from Rhode Island

Problem report / further detail

I denoted $**.** to a campaign and was charged a $*.** fee for online service. I have numerous campaign contributions and never charged a $*.** fee

How GetHuman-hayes attempted to contact Stripe

Tried to open a chat window with Stripe at support.stripe.com

Was equipped with the following information

First name, Home address, Password, Username, Phone number, Email, Email address on the account

Reported back to GetHuman as fixed

Fixed, on November 11th, 2017

How-to Guides GetHuman-hayes May Have Used

How do I get a refund from Stripe?How do I verify my Identity on my Stripe account?How do I integrate Stripe API with my website?

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