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T-Mobile Problem Reported to GetHuman by GetHuman-jayna

November 23rd, 2017

Report Details

Summary of the problem

About claim

Company and department tried

T-Mobile - Customer Service

Reported by

GetHuman-jayna - GetHuman user since September 15, 2017

Problem classification

T-Mobile: Lost phone

Date of incident

November 18th, 2017

Reported by GetHuman-jayna

Reported on November 23rd, 2017 from Oregon

Problem report / further detail

They no approved claim

How GetHuman-jayna attempted to contact T-Mobile

Tried to open a chat window with T-Mobile at support.t-mobile.com

Was equipped with the following information

Account holder name

Reported back to GetHuman as fixed

Fixed, on December 12th, 2017

How-to Guides GetHuman-jayna May Have Used

How do I reactivate my prepaid phone?Data will not work after unlocking my phone How do I transfer my phone to T-mobile?How do I upgrade my T-Mobile phone?Are there service issues in my area?How do I stop my pay as you go phone with T-Mobile?

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