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T-Mobile Problem Reported to GetHuman by GetHuman-jayna

November 23rd, 2017

Report Details

Summary of the problem

About claim

Company and department tried

T-Mobile - Customer Service

Reported by

GetHuman-jayna - GetHuman user since September 15, 2017

Problem classification

T-Mobile: Lost phone

Date of incident

November 18th, 2017

Reported by GetHuman-jayna

Reported on November 23rd, 2017 from Oregon

Problem report / further detail

They no approved claim

How GetHuman-jayna attempted to contact T-Mobile

Tried to open a chat window with T-Mobile at support.t-mobile.com

Was equipped with the following information

Account holder name

Reported back to GetHuman as fixed

Fixed, on December 12th, 2017

How-to Guides GetHuman-jayna May Have Used

How do I report a lost or stolen phone and get a new one?Can I get a copy of my text messages and history from T-Mobile?How do I sign up for new service?How do I get a new T-Mobile phone?How do I get my unlock or PUK code with T-Mobile?How do I exchange my T-Mobile phone?

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