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T-Mobile Problem Reported to GetHuman by GetHuman-jayna

November 23rd, 2017

Report Details

Summary of the problem

I already called my claim for lost my phone but they don't approve

Company and department tried

T-Mobile - Purchasing

Reported by

GetHuman-jayna - GetHuman user since November 30, 2016

Problem classification

T-Mobile: Overcharge/Strange charge

Date of incident

November 13th, 2017

Reported by GetHuman-jayna

Reported on November 23rd, 2017 from Alabama

Problem report / further detail

I write down latter for corporate

How GetHuman-jayna attempted to contact T-Mobile

Tried calling T-Mobile Customer Support Number 800-672-5390

Was equipped with the following information

Email address, Pin/Password on account, Phone number on account, First name, Last name

Reported back to GetHuman as fixed

Fixed, on December 2nd, 2017

How-to Guides GetHuman-jayna May Have Used

How do I get an extension on my T-Mobile bill?How do I dispute a bill with T-Mobile?How do I speak to a customer service rep at T-Mobile?How do I report a lost or stolen phone and get a new one?Can I get a copy of my text messages and history from T-Mobile?How do I sign up for new service?

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