T-Mobile Problem Reported to GetHuman by GetHuman-elmerber

November 25th, 2017

Report Details

Summary of the problem

I have an issue with T-Mobile

Company and department tried

T-Mobile - Customer Service

Reported by

GetHuman-elmerber - GetHuman user since September 19, 2015

Problem classification

T-Mobile: Lost phone

Date of incident

November 16th, 2017

Reported by GetHuman-elmerber

Reported on November 25th, 2017 from Ohio

Problem report / further detail

I just bought an iPhone * but it's T-mobile, what i need is to unlok it to use it in Mexico

How GetHuman-elmerber attempted to contact T-Mobile

Tried calling T-Mobile Customer Support Number 888-537-4242

Was equipped with the following information

Email, Last 4 digits of SSN, Pin/Password on account, Last name, Account holder name

Reported back to GetHuman as fixed

Fixed, on December 17th, 2017

How-to Guides GetHuman-elmerber May Have Used

How do I dispute a bill with T-Mobile?Do unemployed customers qualify for T-Mobile's program?How do I speak to a customer service rep at T-Mobile?How do I report a lost or stolen phone and get a new one?Can I get a copy of my text messages and history from T-Mobile?How do I sign up for new service?

Have a Similar Problem?

T-Mobile's Customer Phone Number All T-Mobile Contact Information How to Fix Common T-Mobile Issues

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