T-Mobile Problem Reported to GetHuman by GetHuman-elmerber

November 25th, 2017

Report Details

Summary of the problem
I have an issue with T-Mobile
Company and department tried
T-Mobile - Customer Service
Reported by
GetHuman-elmerber - GetHuman user since September 19, 2015
Problem classification
T-Mobile: Lost phone
Date of incident
November 16th, 2017
Reported by GetHuman-elmerber
Reported on November 25th, 2017 from Ohio
Problem report / further detail
I just bought an iPhone * but it's T-mobile, what i need is to unlok it to use it in Mexico
How GetHuman-elmerber attempted to contact T-Mobile
Tried calling T-Mobile Customer Support Number 888-537-4242
Was equipped with the following information
Email, Last 4 digits of SSN, Pin/Password on account, Last name, Account holder name
Reported back to GetHuman as fixed
Fixed, on December 17th, 2017

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