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T-Mobile Problem Reported to GetHuman by GetHuman-dplourde

November 29th, 2017

Report Details

Summary of the problem

Trying to reach Corporate AP contact for store ****

Company and department tried

T-Mobile - Customer Care

Reported by

GetHuman-dplourde - GetHuman user since November 3, 2016

Problem classification

T-Mobile: Update Account Info

Date of incident

November 16th, 2017

Reported by GetHuman-dplourde

Reported on November 29th, 2017 from Rhode Island

Problem report / further detail

We need a corporate contract for the **** CAM reconciliation review and payments for store **** it is overdue!

How GetHuman-dplourde attempted to contact T-Mobile

Tried messaging T-Mobile through their Facebook page to see if Customer Care would respond

Was equipped with the following information

Billing address, Pin/Password on account, Home address, Account ID, Email

Reported back to GetHuman as fixed

Fixed, on December 7th, 2017

How-to Guides GetHuman-dplourde May Have Used

How do I exchange my T-Mobile phone?How do I upgrade my T-Mobile phone?How do I track a T-Mobile order or repair?How much is the fee to cancel one of my lines?How do I reactivate my prepaid phone?Data will not work after unlocking my phone

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