T-Mobile Problem Reported to GetHuman by GetHuman-dplourde

November 29th, 2017

Report Details

Summary of the problem
Trying to reach Corporate AP contact for store ****
Company and department tried
T-Mobile - Customer Care
Reported by
GetHuman-dplourde - GetHuman user since November 3, 2016
Problem classification
T-Mobile: Account Access
Date of incident
November 16th, 2017
Reported by GetHuman-dplourde
Reported on November 29th, 2017 from Rhode Island
Problem report / further detail
We need a corporate contract for the **** CAM reconciliation review and payments for store **** it is overdue!
How GetHuman-dplourde attempted to contact T-Mobile
Tried messaging T-Mobile through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Billing address, Pin/Password on account, Home address, Account ID, Email
Reported back to GetHuman as fixed
Fixed, on December 7th, 2017

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