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T-Mobile Problem Reported to GetHuman by GetHuman-dplourde

November 29th, 2017

Report Details

Summary of the problem

Trying to reach Corporate AP contact for store ****

Company and department tried

T-Mobile - Customer Care

Reported by

GetHuman-dplourde - GetHuman user since November 3, 2016

Problem classification

T-Mobile: Account Access

Date of incident

November 16th, 2017

Reported by GetHuman-dplourde

Reported on November 29th, 2017 from Rhode Island

Problem report / further detail

We need a corporate contract for the **** CAM reconciliation review and payments for store **** it is overdue!

How GetHuman-dplourde attempted to contact T-Mobile

Tried messaging T-Mobile through their Facebook page to see if Customer Care would respond

Was equipped with the following information

Billing address, Pin/Password on account, Home address, Account ID, Email

Reported back to GetHuman as fixed

Fixed, on December 7th, 2017

How-to Guides GetHuman-dplourde May Have Used

How do I get an extension on my T-Mobile bill?How do I dispute a bill with T-Mobile?How do I speak to a customer service rep at T-Mobile?How do I report a lost or stolen phone and get a new one?Can I get a copy of my text messages and history from T-Mobile?How do I sign up for new service?

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