Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

T-Mobile Problem Reported to GetHuman by GetHuman-olemus

November 19th, 2017

Report Details

Summary of the problem

unable to download update for my Kasperky security account.

Company and department tried

T-Mobile - Purchasing

Reported by

GetHuman-olemus - GetHuman user since June 1, 2016

Problem classification

T-Mobile: Transfer Service

Date of incident

November 9th, 2017

Reported by GetHuman-olemus

Reported on November 19th, 2017 from New Mexico

Problem report / further detail

Can not update my Kasperky datbases with the latest files. It takes forever and it only get to **% download and cuts off.

How GetHuman-olemus attempted to contact T-Mobile

Tried calling T-Mobile Customer Support Number 877-207-8169

Was equipped with the following information

Account ID, Email address, Phone number on account, Last name

Reported back to GetHuman as fixed

Fixed, on November 24th, 2017

How-to Guides GetHuman-olemus May Have Used

How do I get an extension on my T-Mobile bill?How do I dispute a bill with T-Mobile?How do I speak to a customer service rep at T-Mobile?How do I report a lost or stolen phone and get a new one?Can I get a copy of my text messages and history from T-Mobile?How do I sign up for new service?

Have a Similar Problem?

T-Mobile's Customer Phone Number All T-Mobile Contact Information How to Fix Common T-Mobile Issues

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.