T-Mobile Problem Reported to GetHuman by GetHuman-olemus

November 19th, 2017

Report Details

Summary of the problem
unable to download update for my Kasperky security account.
Company and department tried
T-Mobile - Purchasing
Reported by
GetHuman-olemus - GetHuman user since June 1, 2016
Problem classification
T-Mobile: Transfer Service
Date of incident
November 9th, 2017
Reported by GetHuman-olemus
Reported on November 19th, 2017 from New Mexico
Problem report / further detail
Can not update my Kasperky datbases with the latest files. It takes forever and it only get to **% download and cuts off.
How GetHuman-olemus attempted to contact T-Mobile
Tried calling T-Mobile Customer Support Number 877-207-8169
Was equipped with the following information
Account ID, Email address, Phone number on account, Last name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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