T-Mobile Problem Reported to GetHuman by GetHuman-olemus
November 19th, 2017
Summary of the problem
unable to download update for my Kasperky security account.
Company and department tried
T-Mobile - Purchasing
GetHuman-olemus - GetHuman user since June 1, 2016
T-Mobile: Transfer Service
Date of incident
November 9th, 2017
Reported by GetHuman-olemus
Reported on November 19th, 2017 from New Mexico
Problem report / further detail
Can not update my Kasperky datbases with the latest files. It takes forever and it only get to **% download and cuts off.
How GetHuman-olemus attempted to contact T-Mobile
Tried calling T-Mobile Customer Support Number 877-207-8169
Was equipped with the following information
Account ID, Email address, Phone number on account, Last name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017
Have a Similar Problem?T-Mobile's Customer Phone NumberAll T-Mobile Contact InformationHow to Fix Common T-Mobile Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.