The Honest Company Problem Reported to GetHuman by GetHuman-shakayla

November 16th, 2017

Report Details

Summary of the problem
Issue with The Honest Company
Company and department tried
The Honest Company - Customer Service
Reported by
GetHuman-shakayla - GetHuman user since April 20, 2016
Problem classification
The Honest Company: General Support Issue
Date of incident
November 10th, 2017
Reported by GetHuman-shakayla
Reported on November 16th, 2017 from South Carolina
Problem report / further detail
The diapers I ordered were the wrong size I need to exchange them immediately.
How GetHuman-shakayla attempted to contact The Honest Company
Searched around for a The Honest Company FAQ on honest.com
Was equipped with the following information
Phone number, Account ID, Last name, First name, Home address
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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