Time Warner Problem Reported to GetHuman by GetHuman2773

November 2nd, 2017

Report Details

Summary of the problem
I have a service*installation issue
Company and department tried
Time Warner - Customer Care
Reported by
GetHuman2773 - GetHuman user since September 3, 2017
Problem classification
Time Warner: Lower my rate
Date of incident
October 29th, 2017
Reported by GetHuman2773
Reported on November 2nd, 2017 from Ohio
Problem report / further detail
I have received a bill for services that have never been installed in my home
How GetHuman2773 attempted to contact Time Warner
Searched around for a Time Warner FAQ on timewarnercable.com
Was equipped with the following information
Home address, Last 4 of SSN, PIN on account, Phone number, Email
Reported back to GetHuman as fixed
Fixed, on November 15th, 2017

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