Time Warner Problem Reported to GetHuman by GetHuman-mwhee

November 7th, 2017

Report Details

Summary of the problem
I want the new free upgraded cable modem
Company and department tried
Time Warner - Business Class Sales
Reported by
GetHuman-mwhee - GetHuman user since December 9, 2015
Problem classification
Time Warner: Technical Support
Date of incident
October 31st, 2017
Reported by GetHuman-mwhee
Reported on November 7th, 2017 from Maryland
Problem report / further detail
GetHuman-mwhee did not choose to add any details about their problem.
How GetHuman-mwhee attempted to contact Time Warner
Tried calling Time Warner Customer Support Number 800-892-4357
Was equipped with the following information
PIN on account, Last name, Account ID, Billing address, Email, Account number, Home address
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017

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