Time Warner Problem Reported to GetHuman by GetHuman18435

November 13th, 2017

Report Details

Summary of the problem
Issue with Time Warner
Company and department tried
Time Warner - Customer Care
Reported by
GetHuman18435 - GetHuman user since April 6, 2016
Problem classification
Time Warner: Customer Service Issue
Date of incident
November 1st, 2017
Reported by GetHuman18435
Reported on November 13th, 2017 from Massachusetts
Problem report / further detail
Trying to get promo price that was offered last month to upgrade my internet.
How GetHuman18435 attempted to contact Time Warner
Tried calling Time Warner Customer Support Number 866-532-2598
Was equipped with the following information
Last 4 of SSN, First name, Home address, Phone number, Name on account, PIN on account
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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