Time Warner Problem Reported to GetHuman by GetHuman-tnalum

November 29th, 2017

Report Details

Summary of the problem
Need sooner installation appointment
Company and department tried
Time Warner - Business Accounts
Reported by
GetHuman-tnalum - GetHuman user since August 17, 2016
Problem classification
Time Warner: Customer Service Issue
Date of incident
November 21st, 2017
Reported by GetHuman-tnalum
Reported on November 29th, 2017 from Connecticut
Problem report / further detail
Time Warner Spectrum came out yesterday, told us that cabling was needed first which is occurring today. They then rescheduled our install for Monday, ****. We need cable up and working by Saturday at the latest.
How GetHuman-tnalum attempted to contact Time Warner
Tried calling Time Warner Customer Support Number 866-532-2598
Was equipped with the following information
Reported back to GetHuman as fixed
Fixed, on December 8th, 2017
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