Time Warner Problem Reported to GetHuman by GetHuman-rfhilsen

November 7th, 2017

Report Details

Summary of the problem
No volume on TV. Remotes need programming
Company and department tried
Time Warner - Customer Service
Reported by
GetHuman-rfhilsen - GetHuman user since January 14, 2016
Problem classification
Time Warner: Technical support
Date of incident
November 6th, 2017
Reported by GetHuman-rfhilsen
Reported on November 7th, 2017 from Maine
Problem report / further detail
GetHuman-rfhilsen did not choose to add any details about their problem.
How GetHuman-rfhilsen attempted to contact Time Warner
Tried messaging Time Warner through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Name on account
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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