Time Warner Problem Reported to GetHuman by GetHuman-rmskeene

November 4th, 2017

Report Details

Summary of the problem
Remote program guide states unavailable try later but other TVs in housework how to resolve this
Company and department tried
Time Warner - CableCard/Tivo
Reported by
GetHuman-rmskeene - GetHuman user since December 9, 2015
Problem classification
Time Warner: Upgrade Account
Date of incident
October 30th, 2017
Reported by GetHuman-rmskeene
Reported on November 4th, 2017 from New Jersey
Problem report / further detail
Program guy is currently unavailable please try again later why
How GetHuman-rmskeene attempted to contact Time Warner
Tried to open a chat window with Time Warner at timewarnercable.com
Was equipped with the following information
Home address, Account number
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

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