Time Warner Problem Reported to GetHuman by GetHuman-jemichel

November 16th, 2017

Report Details

Summary of the problem
tv guide will not come up
Company and department tried
Time Warner - Customer Service
Reported by
GetHuman-jemichel - GetHuman user since September 1, 2016
Problem classification
Time Warner: Customer Service Issue
Date of incident
November 5th, 2017
Reported by GetHuman-jemichel
Reported on November 16th, 2017 from Washington
Problem report / further detail
No channel **
How GetHuman-jemichel attempted to contact Time Warner
Tried calling Time Warner Customer Support Number 866-532-2598
Was equipped with the following information
Email, Account ID, First name, Billing address, Name on account, PIN on account, Last 4 of SSN, Account phone number, Account number, Home address, Last name
Reported back to GetHuman as fixed
Fixed, on December 8th, 2017

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