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UPS Problem Reported to GetHuman by GetHuman-khjames

December 5th, 2017

Report Details

Summary of the problem

I have an issue with UPS

Company and department tried

UPS - Customer Service

Reported by

GetHuman-khjames - GetHuman user since April 22, 2017

Problem classification

UPS: Overcharge/Strange charge

Date of incident

December 4th, 2017

Reported by GetHuman-khjames

Reported on December 5th, 2017 from Arkansas

Problem report / further detail

I recently moved across country and used UPS to ship some packages I was unable to bring with me. When I received them, one package was no longer in its original box and over half the contents were missing, and there was an item that belonged to someone else. I have been dealing with UPS for about a month now trying to find out what happened to my items.

How GetHuman-khjames attempted to contact UPS

Tried calling UPS Customer Support Number 800-457-4022

Was equipped with the following information

Billing address

Reported back to GetHuman as fixed

Fixed, on December 16th, 2017

How-to Guides GetHuman-khjames May Have Used

How to check status of UPS pickup What do I do if my package says delivered but I do not have it?What do I do if I get a note that "Post office attempted delivery, package is undeliverable as addressed"?How do I find my package?How do I set up a package intercept?

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