UPS Problem Reported to GetHuman by GetHuman-khjames

December 5th, 2017

Report Details

Summary of the problem
I have an issue with UPS
Company and department tried
UPS - Customer Service
Reported by
GetHuman-khjames - GetHuman user since April 22, 2017
Problem classification
UPS: Overcharge/Strange charge
Date of incident
December 4th, 2017
Reported by GetHuman-khjames
Reported on December 5th, 2017 from Arkansas
Problem report / further detail
I recently moved across country and used UPS to ship some packages I was unable to bring with me. When I received them, one package was no longer in its original box and over half the contents were missing, and there was an item that belonged to someone else. I have been dealing with UPS for about a month now trying to find out what happened to my items.
How GetHuman-khjames attempted to contact UPS
Tried calling UPS Customer Support Number 800-457-4022
Was equipped with the following information
Billing address
Reported back to GetHuman as fixed
Fixed, on December 16th, 2017

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