UPS Problem Reported to GetHuman by GetHuman-janloren

November 23rd, 2017

Report Details

Summary of the problem
Insurance claim unresolved
Company and department tried
UPS - Customer Support
Reported by
GetHuman-janloren - GetHuman user since January 21, 2016
Problem classification
UPS: Track a package
Date of incident
November 14th, 2017
Reported by GetHuman-janloren
Reported on November 23rd, 2017 from Wyoming
Problem report / further detail
Settlement amount offered by UPS to settle damage claim is **** the actual cost of repair.
How GetHuman-janloren attempted to contact UPS
Tried to open a chat window with UPS at ups6.custhelp.com
Was equipped with the following information
Destination of shipment, First name, Account ID, Email address on account, Email, Last name
Reported back to GetHuman as fixed
Fixed, on December 3rd, 2017

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