US Bank Problem Reported to GetHuman by GetHuman-adamweg

November 2nd, 2017

Report Details

Summary of the problem
I am in Puerto Vallarta Mexico, and my card is being declined
Company and department tried
US Bank - Customer Care
Reported by
GetHuman-adamweg - GetHuman user since June 23, 2016
Problem classification
US Bank: General Customer Error
Date of incident
October 27th, 2017
Reported by GetHuman-adamweg
Reported on November 2nd, 2017 from Wyoming
Problem report / further detail
In l live and bank in Chicago IL and I would like to make purches here in Mexico
How GetHuman-adamweg attempted to contact US Bank
Tried calling US Bank Customer Support Number 800-872-2657
Was equipped with the following information
Home address, Account ID, Your birthday, Address on account, Card number, Last 4 of SSN, Phone number, Email, First name, Last name
Reported back to GetHuman as fixed
Fixed, on November 17th, 2017

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