US Bank Problem Reported to GetHuman by GetHuman-bryjenl

November 6th, 2017

Report Details

Summary of the problem
I forgot one of my answers to my security questions. And I need my account number
Company and department tried
US Bank - Customer Support
Reported by
GetHuman-bryjenl - GetHuman user since April 4, 2016
Problem classification
US Bank: General Customer Error
Date of incident
October 26th, 2017
Reported by GetHuman-bryjenl
Reported on November 6th, 2017 from New Hampshire
Problem report / further detail
I need my account number so I can pay my auto loan
How GetHuman-bryjenl attempted to contact US Bank
Searched around for a US Bank FAQ on usbank.com
Was equipped with the following information
Phone number, Account ID, First name, Last name, Home address, Email, Your birthday, Name on account, Address on account, Last 4 of SSN
Reported back to GetHuman as fixed
Fixed, on November 15th, 2017

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